888f's Privacy Policy

888f ("we", "our") places the highest priority on the privacy of players in Bangladesh. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the 888f platform.

By using our platform, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please stop using our platform and contact us at [email protected].

This policy should be read alongside 888f's Terms & Conditions and Responsible Gaming policy. Together, all documents form the complete legal framework for using our platform.

When you open an account at 888f and use the platform, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Current address and national identity card details
• Payment information — required details for bKash, Nagad, or Rocket accounts
• Username and password you create yourself

2.2 Automatically Collected Information

• Device information: device model, operating system, browser type and version
• IP address and approximate location (at city level)
• Login time, session duration, and activity on the platform
• Data collected through cookies and similar tracking technologies
• Gaming history and transaction records

2.3 Information Received from Third Parties

• Verification information from identity verification service providers
• Analytical data from fraud prevention and risk assessment agencies
• Transaction status information from payment processors

888f uses your personal information only for specific, legitimate purposes. We use your information for the following:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To provide gaming features, bonuses, rewards, and other platform benefits.
• Financial Transactions: To process deposits and withdrawals via bKash, Nagad, and Rocket.
• Age & Identity Verification: To ensure that only individuals aged 21 or above can use the platform.
• Customer Support: To resolve your questions and complaints.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To enforce our Responsible Gaming policy and identify potentially risky behaviour.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To enhance the platform experience and performance.

888f will never use your information beyond the purposes stated above. We do not sell your personal information to advertisers or third parties without your consent.

888f applies industry-standard technical and organisational measures to ensure the security of your personal information. Our security measures include:

• SSL Encryption: All data transfers are encrypted using SSL/TLS technology, preventing unauthorised access by third parties.
• Access Controls: Your information can only be accessed by authorised staff, who are bound by confidentiality obligations.
• Secure Servers: Our servers are housed in secure data centres and undergo regular security reviews.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.

4.1 Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, we may retain certain information for a defined period to meet legal obligations and prevent fraud. Once that period ends, the information is securely deleted or anonymised.

888f may share your personal information with third parties in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third-party service providers to operate our platform, such as payment processors (bKash, Nagad, Rocket), identity verification services, and technical support providers. These partners receive only the information necessary to carry out their specific tasks and are bound by confidentiality agreements.

5.2 Legal Obligations

888f may be required to disclose your information if demanded through a court order, government directive, or legal process. In such cases, we will disclose only the information legally required.

5.3 Business Transfers

If 888f undergoes a merger, acquisition, or asset sale, your information may be transferred. In such cases, we will notify you in advance, and the new controller will be required to uphold the standards of this Privacy Policy.

5.4 Prohibition on Data Sales

888f never sells your personal information to third parties for marketing or advertising purposes. Our business model is based on gaming services, not data trading.

888f uses cookies and similar technologies to improve the platform experience and analyse performance. Cookies are small text files stored on your device.

6.1 Cookies We Use

• Essential Cookies: Essential for the basic functionality of the platform. Without these, the site will not work properly.
• Performance Cookies: Monitor site usage and help us improve our services.
• Functionality Cookies: Remember your preferences and deliver a personalised experience.
• Security Cookies: Used for fraud detection and session protection.

6.2 Cookie Controls

You can disable cookies through your browser settings. However, please note that disabling certain cookies may cause some features of the 888f platform to not work properly.

As a user of 888f, you have the following rights regarding your personal information:

• Right to Access: The right to know what information we have collected about you and to request a copy.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances.
• Right to Restrict Processing: The right to ask us to limit the processing of your information in certain cases.
• Right to Object: The right to object to specific uses of your information.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.

To exercise any of the above rights, contact our support team. We provide assistance in Bengali and English via 24/7 live chat and email.

888f is for individuals aged 21 or above only. We do not knowingly collect information from any minor.

Age is verified at registration. If we learn that a user is under 21, their account will be closed immediately and all their information will be deleted.

If you believe a minor is using 888f, please notify us at [email protected].

The 888f platform may occasionally contain references to third-party websites. These external sites have their own privacy policies, and 888f bears no responsibility for them.

We recommend that you read the privacy policy of any third-party site before visiting it. 888f's Privacy Policy applies only to our own platform.

888f may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of the page and, for significant changes, notify you by email to your registered address.

Continued use of 888f after any changes will be considered acceptance of the updated policy. We recommend that you visit this page regularly to stay informed of the latest updates.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Email: [email protected]
• Live Chat: 24/7 direct chat support — in Bengali and English

Our privacy team will review your request as soon as possible and take appropriate action. We are committed to protecting your privacy.